Legal

Cookie Policy

This policy explains how TripleGem IT Solutions uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them.

Last Updated: January 15, 2024
Version 1.2

Manage Your Cookie Preferences

You can customize which cookies you allow. Essential cookies cannot be disabled as they are necessary for the website to function.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies set by the website owner (in this case, TripleGem IT Solutions) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality provided by external services such as analytics and advertising.

Session Cookies

Temporary cookies that are deleted when you close your browser. They help the website remember your actions during a single browsing session.

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences for future visits.

How We Use Cookies

We use cookies for a variety of purposes to improve your experience on our website:

Authentication & Security

To keep you logged in, protect your account, and prevent fraudulent activity.

Preferences & Settings

To remember your choices like language, theme, and display preferences.

Analytics & Performance

To understand how visitors use our site and identify areas for improvement.

Marketing & Advertising

To deliver relevant advertisements and measure the effectiveness of our marketing.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. Cannot be disabled.

Required
Cookie NamePurposeDuration
session_idMaintains your session while browsingSession
csrf_tokenSecurity token to prevent cross-site attacksSession
cookie_consentStores your cookie preferences1 year

Analytics Cookies

Help us understand how visitors interact with our website.

Optional
Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes unique users2 years
_gidGoogle Analytics - distinguishes unique users24 hours
_gatGoogle Analytics - throttles request rate1 minute

Functional Cookies

Enable enhanced functionality and personalization.

Optional
Cookie NamePurposeDuration
languageRemembers your preferred language1 year
themeRemembers your display preferences1 year
timezoneStores your timezone for scheduling1 year

Marketing Cookies

Used to track visitors across websites for advertising purposes.

Optional
Cookie NamePurposeDuration
_fbpFacebook Pixel - tracks conversions3 months
li_sugrLinkedIn - tracks ad effectiveness3 months
_gcl_auGoogle Ads - tracks conversions3 months

Third-Party Cookies

We use services from third parties that may set cookies on your device. These cookies are governed by the respective third party's privacy policies. We work with:

Google Analytics

Website analytics and performance tracking

View Privacy Policy

Google Ads

Advertising and conversion tracking

View Privacy Policy

Facebook Pixel

Social media advertising

View Privacy Policy

LinkedIn Insight

B2B advertising and analytics

View Privacy Policy

HubSpot

Marketing automation and analytics

View Privacy Policy

Intercom

Customer communication and support

View Privacy Policy

Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete cookies stored on your device
  • Block all cookies or only third-party cookies
  • Set preferences for specific websites
  • Enable "Do Not Track" signals

Browser-Specific Instructions

Note: Disabling certain cookies may affect the functionality of our website. Essential cookies are necessary for core features to work properly and cannot be disabled.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to periodically review this policy to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Address

TripleGem IT Solutions
123 Innovation Drive
175 Main Street, Osborne Park, WA 6017

For more information about how we handle your personal data, please see our Privacy Policy.